At The Stables we use information collected on-line to develop and enhance the services we offer to you and to help us build our business. We take privacy issues seriously and are open about the way data is collected and used. This policy outlines the principles that we follow.
What data is collected and how is it used?
When you visit The Stables’ or IF: Milton Keynes International Festival's website, the only data that we capture is that submitted via e-mail, by submission of a feedback form or by completion of an order form. Such data is maintained only for so long as necessary in order to fulfill your feedback request or order.
When you register for a service provided by The Stables, you may need to choose a user name and password for authentication purposes. For administration purposes, we will also require your name, address, telephone number and e-mail address. This may be used to send you information about your account and any Stables promotions. You may elect not to receive such promotions.
Is personal information disclosed to Third Parties?
The Stables does not sell, trade, lease or rent your personal information to others, but it may share your information with co-promoters of events where agreed. The primary use that we make of personal information is to produce aggregate statistics about our customers, sales, traffic and related information but these statistics do not include any personally identifying information.
Is personal information used for any other purposes?
From time to time, The Stables may employ other companies and individuals to work on our behalf. Examples of such work might include: sending e-mail, analysing data and providing customer call-centre services. Such agents have access to the personal information needed to perform their functions but may not use it for other purposes.
The Stables may contact you as part of our continuous quality development programme. Such calls will be made only to identify your experience of our services and to elicit your suggestions for improvement. You will be under no obligation to answer any such questions.
We may ask our market research partners to contact you by telephone as part of a survey of our services. You will be able to choose at the time whether or not you want to take part in any such survey.
If you use a Stables transactional or shopping service, we will pass information necessary to complete your order to our payment partners. Such information will typically include name, address and credit card billing details.
How is personal privacy protected?
The Stables is registered as a Data Controller with the Data Protection Registrar and uses up to date industry procedures to keep personal data as safe and secure as possible and to protect such data against loss, unauthorised disclosure or access. Please remember that you are responsible for protecting your password/user name and must not share it or allow its disclosure it to anyone.
What are cookies?
'Cookies' are small text files that are stored by the browser (e.g. Internet Explorer or Safari) on your computer or mobile phone. They allow websites to store such things as user preferences. You can think of cookies as providing a "memory" for the website, enabling it to recognise a user and respond appropriately.
However, you may recieve other thrid party cookies, by interacting with parts of the site which share functionality with third parties. For example, Facebook, Twitter, YouTube and other social media networks.
Site performance cookies
This type of cookie remembers your preferences, so you don't have to re-set them each time you visit. Examples include:
Anonymous analytics cookies
Every time a user visits our website, web analytics software provided by a third party generates an anonymous analytics cookie.
These cookies can tell us whether or not you have visited the site before. Your browser will tell us if you have these cookies, and if you don't, we generate new ones. This allows us to track how many individual unique users we have, and how often they visit the site.
These cookies cannot be used to identify individuals; they are used for statistical purposes only.
Other third party cookies
On some pages, third parties may also set their own anonymous cookies, for the purposes of tracking the success of their application, or customising the application for you. Because of how cookies work, we cannot access these cookies, nor can the third parties access the data in cookies used by this website.
For example, when you share an article using a social media sharing button, the social network that has created the button will record that you have done this.
How do I turn cookies off
It is usually possible to stop your browser accepting cookies, or to stop it accepting cookies from a particular website.
All modern browsers allow you to change your cookie settings. These settings will typically be found in the 'options' or 'preferences' menu of your browser. In order to understand these setttings, the following links may be helpful, otherwise you should use the 'Help' option in your browser for more details.
Cookie settings in Internet Explorer
Cookie settings in Firefox
Cookie settings in Chrome
Cookie settings in Safari